How to do a factory reset on your 5G ZTE MC801A router

Modified on Thu, 26 Mar at 2:02 PM

This article explains how to perform a factory reset on your 5G ZTE MC801A router. A factory reset will restore the router to its default settings and can resolve persistent connection issues.

Please note: A factory reset will erase all your custom settings. After the reset you will need to log in using the default name and password printed on the sticker at the bottom of the router.

Option 1: Reset Using the Reset Button

Press and hold the Reset button on the router with a pointed object for approximately 3 seconds until the LED lights go off and back on again.

The reset button location on the 5G ZTE MC801A router.

Option 2: Reset Using the Software Interface

  1. Open your browser and enter http://192.168.0.1 in the address bar, then press Enter.
  2. Enter your login details and click Log In. The default password is on the sticker at the bottom of the router.
The login screen of the 5G ZTE MC801A router software interface.
  1. Select Advanced Settings.
The Advanced Settings option in the 5G ZTE MC801A router software interface.
  1. Select Others.
The Others option under Advanced Settings in the 5G ZTE MC801A router software interface.
  1. Select Reset.
The Reset option under Others in the 5G ZTE MC801A router software interface.
  1. Confirm by selecting Reset again.
The Reset confirmation screen in the 5G ZTE MC801A router software interface.
  1. Select Yes to confirm.
The Yes confirmation button on the reset screen in the 5G ZTE MC801A router software interface.

The router will reset to factory defaults and restart automatically.

The 5G ZTE MC801A router restarting after a factory reset.

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