The Order Tracker in the MybOnline portal helps you keep track of your product or service orders in real time. You can see an order's current stage, upcoming steps, and any delays.
Please note: The tracker updates automatically as your order moves through each stage.How to Access the Order Tracker
Here are the steps to find and use it:
- Step 1 – Log in: sign in to the MybOnline portal with your account details.
- Step 2 – Go to Order Tracker: click on the Order Tracker section in the menu.
- Step 3 – Select order: choose the product or service order you want to track.
- Step 4 – Review status: check the current stage, upcoming steps, and estimated timelines.
- Step 5 – Stay updated: revisit the tracker to see live updates.
Benefits of Using the Tracker
Here are the advantages for customers:
- Keeps You Updated: always know where your order stands.
- Reduces Hassle: No need to call support for updates.
- Helps With Organising: helps you plan around installation or transfer dates.
- Gives You Clarity: reduces uncertainty by showing clear progress.
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