How to create a Voicemail Delay

Modified on Tue, 17 Mar at 11:34 AM

The Voicemail Delay setting determines how long the phone rings before the caller is directed to your voicemail greeting. Here's how you can set up your voicemail delay. 

Step 1. Go to 'Phone Setup' on the left-hand menu.

  • Log in to the MYbOnline portal, 
  • Click on Phone Settings
  • Click on Phone setup


Step 2. Go to the Voicemail Delay Tab

  • Click on the Voicemail & hold music tab 

  • Scroll to Voicemail Delay



Step 3. Set the Voicemail Delay Duration
Set how long you would like the delay to last before the caller is transferred to voicemail. 


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