How to set up and use the advanced call flow add-on

Modified on Wed, 18 Sep at 10:01 AM

Learn how to optimize your business communications with bOnline’s Advanced Call Flow Add-On, offering powerful call routing and management options to enhance customer service. To install the 'Advanced call flows' add-on, follow the steps below.


Please note: If a user in a trial enables an advanced call flow, the add-on will only be enabled when they upgrade, with a complimentary one-month free trial, followed by a monthly subscription fee of £3+VAT.


  • On the 'Account add-ons' page, toggle on the 'Advanced call flows' add-on.



  • Please read the billing information before accepting the monthly charges, then click 'Save'.



  • You'll notice the add-on appears with the name and price at the bottom. To disable this add-on, 'Chat' with us and we'll be happy to help.



If you need any more help, feel free to contact our onboarding team at voipcare@bonline.com. We're always here to assist you and ensure everything goes smoothly!

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article