A temporary call divert allows you to divert all incoming calls to a different phone number. Discover how to set up temporary call diverts in your bOnline phone system, helping you manage your business communications effectively.
A temporary call divert can be activated whether you have a simple or advanced call flow in place, making it distinct from the 'Divert to external' feature, which is an 'Advanced call flow' feature.
At the top-right of the 'Call Flows' page, click on 'Temporary divert'.
Toggle on 'Enable call divert', then type the number you want your calls diverted. Before you click 'Save', please note that call charges may apply based on your tariff.
A banner will display for as long as your temporary call divert is active. Disable it from here at any time.
If you need any more help, feel free to contact our onboarding team at voipcare@bonline.com. We're always here to assist you and ensure everything goes smoothly!
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