What is bOnline Total Care?

Spam calls and fraud are rising across the UK, and small businesses are being increasingly targeted. Under UK telecoms rules, businesses are legally responsible for all calls made from their phone number, even if unauthorised.

To protect your business, bOnline recently launched the industry’s most comprehensive fraud prevention and premium care plan at a significant discount to industry prices. Existing customers qualify for the discounted £1.95 rate vs. £5.95 per month for new customers.

What’s included

• Premium & high-risk call barring: prevents unauthorised premium calls.
• High spend alerts: notifications if call costs exceed set limits.
• VoIP handset monitoring: identifies unusual or suspicious activity.
• Spam & call blocking in the app.
• 75% discount on fraudulent or unauthorised calls (industry first).
• Call redirect to mobile during service disruption.
• Priority fault support within 1 business hour.
• Emergency 4G/5G Wi-Fi backup, if required.
• Emergency handset replacement, if required.

This ensures your business stays protected and connected during faults or fraud issues.

As an additional layer of protection, we strongly recommend enabling biometric login to provide easy, secure access in the bOnline app.

Our priority is keeping your business protected, connected, and supported.