What do I need to know before my engineer appointment?

Modified on Thu, 16 Apr at 6:56 AM

Before your engineer appointment, it’s important to confirm your timeslot and ensure that access to your premises is available. Appointments are scheduled in AM, PM, or All Day slots depending on the work required.

Please note: If an engineer visit is scheduled, they must be able to access your property to complete the installation or upgrade.

Appointment Timeslots

  • AM slot: 08:00 – 13:00
  • PM slot: 13:00 – 18:00
  • All Day slot: Engineer may need to visit the exchange rather than your premises

Related Articles

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article